Activities
and programs intended to assure the quality of
care in a defined medical setting. Such programs
include peer or utilization review components to
identify and remedy deficiencies in quality. The
program must have a mechanism for assessing its
effectiveness and may measure care against
pre-established standards.
Quality
Management
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A
formal set of activities to assure the quality
of services provided. Quality management
includes quality assessment and corrective
actions taken to remedy any deficiencies
identified through the assessment process.
